Airline Guest Service Audit

The airline is an industry selling crucial services. To ensure excellent and error-free guest experience, an audit comes at your aid. The audit considers various steps and aspects at different areas of the airport, mainly check-in and boarding as well as staff behavior and actions. Besides ensuring great service, the audit also helps find flaws in the system so that corrective actions can be taken fast.

Is this a sand driver?
Is this an oil driver?
Is it a flowback hand?
Are all PPE task-specific and being used correctly?
Are all driver certifications available and valid?
Is the truck in good condition?
Is the equipment in working order?
Are all documents for truck and trailer present?
Are all safety equipment present?
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Additional notes

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