QSR - Walk the Walk Checklist

Beverage
Was the availability of coffee beans checked on a regular basis?
Was the coffee served at an expected taste and temperature?
Corral
Is it clean?
Is it clutter free?
Exterior
Was the entrance area of the store in a well maintained condition?
Was there a correct display of visual elements outside the store?
Were the glass windows free from dirt, marks or stains?
Was the furniture spotlessly clean?
Did you observe any litter at the pavement?
Was the signage clean and well lit?
Interior
Was the doormat dirt free?
Were the interior floors clean and dust free?
Did you notice any dust accumulated at the high surface areas
Were all the lights functioning properly?
Was the music playing at an appropriate volume?
Was the temperature of the restaurant comfortable?
Did you notice any dirt or dust accumulated in the vents of AC or coolers?
Was the cleanliness maintained as per the desired standards of a restaurant?
Lot
Is at least 1/3 of the lot cleared on a daily basis?
Is the Dt lane cleared daily?
Are the curbs swept clean?
Has the lot been picked up?
Are the sidewalks clean and clean?
Is the menu swiped clean?
Is the COD wiped clean?
Merchandise
Did the refrigerators have an adequate capacity of storing essentials as well as special food items?
Was the fridge for storing cakes neatly maintained and completely stocked?
Was the pastry rack stocked completely?
Were the visual display elements as per the required standards?
Miscellaneous
Signature:
Day and Date:
Has the pull stock been cleaned?
Is the trash taken care of?
Auditor:
Restroom
Were the restrooms clean and fragnant?
Were the essential toiletries such as handwash, toilet paper, etc. available in an adequate amount?
Was the restroom cleanliness checklist updated correctly?
Restrooms
Have the floors been cleaned?
Have the walls been cleaned?
Have the vents been cleaned?
Have the sinks been cleaned?
Have the toilets been cleaned?
Staff Courtesy
Did the staff greet the customers entering the restaurant?
Was the food served to the customers as per the timeline mentioned?
Did the staff upsell any combo offers or special food items?
During the billing, was a proper invoice with a stamp provided to the customer?
Were any sweet dishes or dessert offered post completion of the meal?
Did the staff bid a proper farewell to the customers?
Stockroom
Have the floors been cleaned and wiped?
Has the rotation been done?
Has the trash been taken out?
Are the boxtops clean?
Vats
Was the filter used for five minutes?
Was the safety gear worn at all times?
Windows
Are 1/3 windows cleaned everyday?
Are the window spots cleaned?
Have the mullions been cleaned?
Wow Factor
Did any staff provide an exceptional service to the customer?

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