ISO Laboratory Accreditation Audit Checklist

Diagnostic labs & pathology

4.1 Impartiality
Has laboratory management demonstrated a strong commitment to impartiality in all activities?
Are all laboratory operations structured and managed to safeguard impartiality?
Is the laboratory free from commercial, financial, or external pressures that could compromise impartiality?
Does the laboratory continuously identify and assess risks that may threaten impartiality?
When risks to impartiality are identified, does the laboratory have a process to eliminate or minimize them?
4.2 Confidentiality
Does the laboratory ensure confidentiality of all customer information and test results?
Are personnel obligated to protect confidential information even after employment ends?
Are documented procedures available to manage confidential information securely?
Is customer consent obtained before disclosing confidential information to third parties?
Are IT systems and physical records safeguarded against unauthorized access?
Is confidentiality reviewed during internal audits and management reviews?
Do external service providers sign confidentiality agreements before accessing lab data?
Are breaches of confidentiality recorded and investigated?
Are personnel trained periodically on confidentiality requirements?
Does the laboratory ensure that test subjects’ personal identity is not revealed without justification?

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