Supply Chain Facility QA Checklist

Diagnostic labs & pathology

Collection Centre Evaluation
Is the space sufficient to manage the current workload?
Are reception and waiting areas clearly separated from specimen collection areas?
Are handwashing facilities easily accessible to staff and patients?
Is a clean and functional toilet available on site?
Does the setup ensure patient privacy during sample collection?
Are operating hours clearly displayed for patients?
Is the environment well lit, clean, and free from dust?
Are temperature and humidity maintained at suitable levels?
Are cleaning and housekeeping schedules documented and followed?
Is ventilation adequate and cross-contamination risks minimized?
Is there sufficient separation of spaces to prevent contamination of samples?
Is a refrigerator with calibrated temperature records available?
Is a centrifuge available with up-to-date calibration records?
Are supplies stored properly to maintain integrity?
Is there a proper blood collection chair or couch available for patient comfort?
Is basic first-aid equipment/material accessible?
Is there a working telephone or communication system?
Is there a power backup system for critical equipment?
Are essential consumables (tubes, syringes, swabs, etc.) available in sufficient stock?
Are any expired supplies detected in storage?
Is staffing adequate for the workload?
Are staff training records updated and available?
Do staff have basic knowledge of first-aid and emergency measures?
Is there a documented list of services offered at this centre?
Is a sample collection manual available for reference?
Are internal audit records maintained?
Are staff following universal precautions (gloves, lab coat, masks)?
Are all staff vaccinated against Hepatitis B?
Are approved sharps containers and biomedical waste bins available?
Is biomedical waste transported and disposed as per regulatory guidelines?
Does the centre comply with national/international specimen transport rules?
Have staff been trained in safe specimen handling, transport, and emergency measures?
Have staff undergone retraining/refresher courses within the last two years?
Are infectious sample parcels labeled with a “Biohazard” tag?
Are primary specimen containers leak-proof?
Is the secondary container lined with sufficient absorbent material?
Are all containers and packages properly labeled?
Is outer packaging secure, labeled, and tamper-proof?
Is a cooling agent used in outer packages where cold chain is required?
Are transport conditions monitored using data loggers (if applicable)?
Are slides transported in rigid containers to prevent damage?
Is there a documented process for patient complaints and feedback?
Are complaints and feedback reviewed and resolved by the lab management?
Are emergency contact details displayed in the centre?
Does the centre maintain a log for equipment breakdowns and repairs?

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