General Quality Control Checklist

Hair-Ambiance

Colour Bar area clean and properly arranged

Yes No

Shampoo station - products properly arranged

Yes No

Hair-Discipline

Staff are not using & wearing airpod/headphone/key while doing service

Yes No

Services are updated in tribe on real time basis

Yes No

Consulation formed filled on real time bases as per sop.

Yes No

Hair-Grooming

Technician's are groomed as per company SOP

Yes No

Technician's were wearing their name badges

Yes No

Hair-Product Display

Display and products clean

Yes No

Products displayed neatly, as per definite categories and brands

Yes No

House Keeping-Grooming

House keeping staff are groomed as per company SOP

Yes No

Were all the staff wearing name tags

Yes No

House Keeping-Restroom

Cleaning Equipment not visible

Yes No

Please select the items available in the restroom

Yes No

Restroom is regularly clean and maintained for the next person to use

Yes No

Manager-Cash Audit

Previous day cash was tally and sealed in envelope.

Yes No

Business & petty cash is tally with the system collection

Yes No

Intermediate audit done in enserve, cash register is maintained on timely basis with all the expenses and tips if any?

Yes No

All documentation entries are uploaded in the system on real time basis. (Petty/Bank deposit slip)

Yes No

Manager-Inventory

No expired products found on retail shelf.

Yes No

Retail product are matching with system as per store quantity

Yes No

Consumption product are matching with system as per store quantity

Yes No

All BOM entries are cleared till yesterday

Compliant Partially Compliant

Manager-System

Vodafone page was logged in

Yes No

All missed call are Initiated. (Within 30min of timeframe)

Yes No

Pedicure-Discipline

Staff are not using & wearing earpod/headphone/key while doing service

Yes No

Services are updated in tribe on real time basis

Yes No

Pedicure-Grooming

Pedicurist are groomed as per company SOP

Yes No

Pedicurist were wearing their name badges

Yes No

Retail-Ambience

The price tag removed from the tester's

Yes No

Black tester strips with white font with front facing - Make up / Fragrance Tester

Yes No

Retail-Discipline

BA's are not on mobile/conversing amongst themselves in front of clients

Yes No

BA's respective section is clean (Shelf/Drawer,mirror etc.)

Yes No

Retail-Grooming

BA's are groomed as per company SOP

Yes No

BA's are wearing their name badges.

Yes No

Skin-Discipline

Staff are not using & wearing earpod/headphone while doing service

Yes No

Services are updated in tribe on real time basis

Yes No

DND sign displayed outside cabins, if services are going on.

Yes No

Consulation formed filled on real time bases as per sop.

Yes No

Skin-Grooming

Therapist are groomed as per company SOP

Yes No

Therapist were wearing their name badges

Yes No

Skin-Product Display

Display and products clean

Yes No

Products displayed neatly, as per definite categories and brands

Yes No

General Quality Control Checklist

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