General Salon Operations & Service Audit

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Hospitality

Appointments & Communication

Were all cancellations/changes checked and schedule updated accordingly?

Yes No

Have service leads from external sources been contacted and scheduled?

Yes No

Have emails been checked for pending tasks or training schedules?

Yes No

Cash & Banking Preparation

Does previous day’s business + petty cash tally with current opening balance?

Yes No

Was previous day’s cash counted, rechecked, and banking slip prepared?

Yes No

Is the cash register maintained as per SOP?

Yes No

Has the deposit slip been uploaded to the finance system after banking?

Yes No

Grooming & Readiness

Has the team (1st shift) completed self-grooming and punch-in?

Yes No

Are the main switch, lights, ACs, TV, computer, and music system turned on?

Yes No

Are iPads, mobile phones, and EDC machines switched on and sufficiently charged?

Yes No

Quality & Facility Check

Is façade and exterior clean, with standees placed correctly? (Upload photos)

Yes No

Has the floor and service area been checked for cleanliness, organization, and equipment readiness?

Yes No

Is retail area clean, dust-free, aligned with planogram, and VM guidelines followed?

Yes No

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